Something else to have you check would be if you have the setting to 'clear cookies and site data when quitting Chrome' enabled - as this would also be a likely cause for getting signed out. This leads them to wonder if you have any sort of SSO in place for logging into HubSpot? If so, you should work with your IT to confirm how your SSO requires you to log into upon quitting and/or closing then reopening Chrome - since the extension is the same cookie rules as.
While we are unable to reproduce the issue when closing Chrome, when the team quits Chrome, they are logged out of their Chrome extension, and also logged out of.
clicking the red X in the top left), and putting your computer to sleep at the end of the day, rather than shutting down? To clarify, are you quitting Chrome at all? or does this happen after you shut down your computer (which would also quit Chrome) > turn on > restart Chrome > log into Gmail? Hi you I have received your information and I have news from the team: This is only reproducible when I close Chrome and reopen it. If it helps, once Chrome is open, if I close my Gmail tab and then reopen it, the Gmail extension remains on. I have cleared my Cache and the issue remains. I only use Chrome for my Hubspot Gmail, I have no other accounts, I have no other Chrome extensions besides hubspot and grammarly (both of which I have turned off and on to test per the issues brought up in the above articles, they don't seem to affect this issue). I have worked through this community article:Īnd gone through this thread which touches on the issue but does not fix it: Unfortunately, in course of dealing with the demands of my work life, this does not always happen, which leads to emails not getting logged or tracked before I realize the extension is off and turn it back on. This creates the issue where I have to remember to turn on the Gmail extension every time I open my Gmail account. I am experiencing an issue where I close Chrome and then, when I open it back up and open Gmail, the Gmail extension (not Chrome extension) is logged out by default.
0 kommentar(er)
